🚚 Shipping & Delivery Policy – playgearbd

Thank you for shopping with playgearbd! We aim to deliver your favorite sports and gaming gear quickly, safely, and affordably across Bangladesh.

📦 Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation SMS or email once your order has been processed.

🚛 Delivery Time & Charges

Inside Dhaka:

  • Estimated delivery: 1–3 business days

  • Delivery charge: ৳60–৳80 (based on product size/weight)

Outside Dhaka:

  • Estimated delivery: 2–5 business days

  • Delivery charge: ৳100–৳130 (based on location and product type)

📍 Delivery Partners

We work with trusted courier services such as:

  • Pathao

  • Sundarban Courier

  • Steadfast

  • Paperfly

🔁 Delivery Attempts

  • Our delivery partner will attempt to deliver your package twice.

  • If unsuccessful, the product will be returned to us. Re-delivery may require additional charges.

❗ Important Notes

  • Please double-check your phone number and address before confirming your order.

  • If you receive a damaged or incorrect product, contact us immediately at [your email or number].

  • We are not responsible for delays caused by courier services, weather, or natural calamities.