Refund Policy – playgearbd
At playgearbd, customer satisfaction is our top priority. We strive to ensure that all our products meet high-quality standards. However, if you are not fully satisfied with your purchase, we’re here to help.
Refund Eligibility
To be eligible for a refund:
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You must contact us within 3 days of receiving the product.
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The item must be unused, unworn, and in its original packaging.
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You must provide proof of purchase (invoice/order number).
Non-Refundable Items
We do not offer refunds for:
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Products damaged due to customer misuse.
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Items bought during sales or promotions.
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Products returned after the return window.
Process for Refund
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Contact our customer service team at [your email or phone number].
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Provide details of the order and the issue.
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Once we receive and inspect the returned item, we will notify you of the refund approval.
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If approved, your refund will be processed within 7-10 business days, and the amount will be credited to your original payment method.
Shipping Costs
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Shipping costs are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from your refund (unless the product was defective or incorrect).
